Can we get a bit of extra info?

Many thanks for your recent enquiry into getting some help with your Mailchimp account.

Having supported hundreds of organisations around the world with their Mailchimp challenges, we’ve learned that the quickest way to ensure that you get the help you need is to get a bit more info from you – this will ensure we’re in the best position to point you in the right direction, whether it’s a direct chat, training or to point you to some existing resources.

The form shouldn’t take you more than a couple of minutes to complete (we’ve timed it) and it’ll help us know the likely best next steps.

…and when you complete it, it’ll advise you the likely best next steps for your situation.