"Awww... you shouldn't have"

Don't just take our word for it... check out what our customers say about our services.

We’re lucky!

One of the best things about doing what we do is the opportunity to work with some great businesses and great business owners.

…and fortunately, the feeling seems to be mutual!

No matter if it’s direct marketing support and advice, Training on how to use Mailchimp or actually getting Mailchimp done for them, our clients love what we do… and are happy to let us know.

So depending on what area you’re interested in, we’ve got some feedback to reassure you on your decision.

Just pick an area, click the button, and you’ll see what people had to say! 

Marketing Support

We love nothing more than working hand-in-hand with businesses on their marketing… and they love us working with them too. Here’s what some said.

In Person 121 Training

We love nothing more than developing custom training packages for individuals… and the feedback shows our clients love them.

Online Training

If you want to learn at your own pace, online training is perfect. Here’s what some of our clients had to say about their training experience. 

Facebook Group

The Mailchimp Answers Facebook Group is the biggest community of Mailchimp users in the world. Here’s what members say.

Basic Workshops

We’ve all got to start somewhere and a basic Mailchimp workshop is a a great first step. These clients would agree completely.

Advanced Workshops

Do you want to get the most from Mailchimp? Then an Advanced workshop is a great way. Here’s what attendees had to say.

Remote 121 Training

Not convinced that you can’t get decent remote training via your computer on a teleconference? These clients would beg to differ.

In House Training

Already got a group that needs Mailchimp training? We can do in-house Mailchimp training and deliver great results – here’s one we did earlier!

Marketing Feedback

Here’s what some of our lovely clients said about our approach to marketing and their business… 

"...they do what they say they're going to do in a timely and jargon free way"

We originally used Chimp Answers to replace an old email system which was costing us a lot of money.  We wanted to ensure GDPR compliance and also clean our mailing list but struggled to get the opt out/in process working properly ourselves so were happy to hand it over to the experts.

We slashed our mailing list by 90% but increased our open rates from 15-20% to 40-50% and improved our click through rate as well.

Chimp Answers are cost effective, fun to work with and their experience goes beyond the technicalities of Mailchimp and into the depths of how and why to engage with your target market.  It's saved us time and money in the long run.

Alix Reeves

Marketing Manager, Hotel Chain

'...saved me around £1000 per year'

I run a small vacation rentals business based in Nice, France.  Managing mutiple bookings and guests is time consuming and details can be missed.  ChimpAnswers helped me set up a series of automated emails to improve the customer experience and upsell small add-ons to their stay.

I'm now looking to reproduce the automation sequence in other languages to serve specific markets which will give an even better experience to my customers.

ChimpAnswers explain how Mailchimp works in simple layman's terms so that I can understand it for myself. I wouldn't hesitate to use them again if and when I need further assistance.

Ralph Moorhouse

Owner & Founder, Paris Nice Vacations

"…if you're looking for experts in how Mailchimp works, ChimpAnswers are the people to go to!"

I'd managed to upload my mailing list to Mailchimp and create a lead magnet PDF relevant to my business but I couldn't work out how to connect the landing page on the website to Mailchimp to receive the lead magnet automatically.

Initially, ChimpAnswers was just going to sort this out for me but the scope of the work grew to encompass my wider marketing objectives and how to engage with these new leads in order to sell more hypnotherapy sessions to them.

ChimpAnswers created an automated welcome series to maximise the customer journey and knowledge of my services and provided prompts for me to create content for the automated emails.

"This simple but valuable set up has given me the confidence and ability to duplicate the process in the future for new lead magnets."

Heather Hall

Founder, Heather Hall Hypnotherapy

“A Unique Combination of skills...”

I came to Robin as he was the go-to guy when it comes to MailChimp… little did I know that MailChimp was just the first step and his understanding of the bigger picture and the customer path was an area that he’s really been able to help with.

I achieved my first ever 5 figure month working with Robin and we’re continuing to develop my overall marketing strategy. Robin’s strategic insight coupled with the ability to get his hands dirty in systems is a unique combination of skills and ensures that those who work with him not only get an insightful overview, but practical, implementable advice.

Shirley Goodgroves

Founder, Two Birds London

“…start getting some real results…“

I’ve known Robin for many years and behind the enthusiastic, fun and engaging personality hides the mind of a very smart, skilful and knowledgable marketing expert.

He not only understands the bigger picture and how everything fits together, but has the skills, knowledge and technical ability to actually get sh*t done for you.

So, if you are feeling frustrated wasting your time and money on bad and ineffective marketing and want to start getting some real results from your spend, then I would suggest you think seriously about working with Robin.

Stuart Morrison

Founder, Mister Metric

“He really know his stuff…

I started working with Robin & Chimp Answers in 2015 and since then they've proved to be an essential part of my business.  When it comes to Marketing and MailChimp he really knows his stuff and have been able to not only help us build a marketing system that has increased our revenue, but develop a foundation to our business that will support us for many years to come.

Tone Tellefsen Hughes

Clinic Director, Lucks Yard Clinic

"I wouldn’t think of going anywhere else for Mailchimp help"

We’ve worked with Chimp Answers in the past, setting up forms and autoresponders for our website, and recently had the opportunity to set up a booth at a virtual conference and wanted to capture and communicate with enquiries.

Robin was able to quickly understand the best route to get the data captured into Mailchimp and then helped set up the automated emails that would flow out to our clients - allowing us to concentrate on the conference itself.

Efficient and Responsive, with a clear understanding of Mailchimp and the best way to use it in the real world, Chimp Answers are always on speed-dial when it comes to supporting our marketing efforts with Mailchimp.

Kim Marlor

Owner, KMA Accountancy

Challenge Us!

If you want to get to grips with Mailchimp, whether it’s setting it up, reviving it or just keeping it ticking over, don’t be shy, give us a call to discuss our training options.

Mailchimp Systems Feedback

These people have had a system built with Mailchimp and were very happy!

Helpful, efficient and experts in their field!

Caoline Brosnan

Marketing Manager, Exton Park Vineyard

I’d highly recommend using Chimp Answers for a friendly and fun approach to automated email systems. They have undoubtedly helped me keep in contact with my client base using effective regular communications, promoting customer loyalty.

Julian Keel

Owner, Even Keel Healthcare Ltd

Chimp Answers were just amazing to work with! They listened to my request with full attention and understood my business's processes throughly. This really helped come up with a plan of deliverables with ease! They are email marketing champions and knows the mailchimp platform intimately. Best part is that they are always available to chat and always gets back to you in time. They helped our company build an automated email system that is a huge part of our Marketing and Sales cycle. Thank you Chimp Answers!!

Karan Singh

Founder, Optimal Homes

Robin has taken all the hassle away of putting together our email campaign.  I can see he really takes an interest in the company he’s working with, and he also has some very good ideas on taking what we’ve done to the next level.

I’m really excited to see what we can achieve with Robins help.

Mark Parry

Owner, MJP Electrical Services Ltd

Chimp Answers have done an excellent job of taking us through the entire process of setting-up MailChimp, creating e-mail templates, integrating the process into our website and training key staff members. An excellent service.

Richard Gray

Director & Analyst, Alpha Insurance Analysts

Chimp Answers has added a lot of value to our business by helping us understand the impact that email can have. We’re now as at a stage where with have an email funnel that looks to get users into our lead funnel. The training and service also provided further benefits to our business such as understanding who are perfect customer is and how we can reach them, rather than those not ready to work with us.

Michael Ryan


Challenge Us!

If you want to get to grips with Mailchimp, whether it’s setting it up, reviving it or just keeping it ticking over, don’t be shy, give us a call to discuss our training options.

Online Mailchimp Training Feedback

These people have attended online courses that we’ve on Mailchimp and were very happy!

Excellent value in signing up for this course. I wasn't able to attend the live sessions, but have listened to all the recordings and have learned so much.

Judith Andrews

Founder, The Business Tamer

Robin was a fantastic presenter and knows Mailchimp inside and out. This is the course if you're looking to get started or want to have a better understanding of what Mailchimp can do for your business.

Larry Snow

Business of Executive Protection

Challenge Us!

If you want to get to grips with Mailchimp, whether it’s setting it up, reviving it or just keeping it ticking over, don’t be shy, give us a call to discuss our training options.

Thinking about joining the Chimp Answers Facebook Group?

If you’re on the fence about joining the Facebook group… here are some people who’ll convince you it’s a great idea! 

At last, somewhere I can ask questions about MailChimp and get answers that are really helpful. Robin runs a great group, sharing some great tips and his regular live streaming videos are well worth tuning into. I am an experienced MailChimp user and this group is helping me increase my skills even further

Julia Elgar

Owner, Just Ask Julia

I'm fairly new to MailChimp and have found the support in this group invaluable. I posted a problem and within an hour Robin had very kindly uploaded a tutorial video with clear step by step instructions solving my dilemma. Don't know where else you can get that level of service from!

Carol Connor

Challenge Us!

If you want to get to grips with Mailchimp, whether it’s setting it up, reviving it or just keeping it ticking over, don’t be shy, give us a call to discuss our training options.

Considering running an In-House Mailchimp Training Session

Don’t think about it, check out what people had to say and then give us a call!

We asked Robin to run a basic MailChimp training course for local businesses, giving them some background and an introduction to the tool. The 3 hour sessions have been brilliantly received by those attending, and they’ve left with skills and knowledge that they have been able to apply straight away.

We’ve run 5 individual courses so far over the last 12 months and have plans to run more throughout the year. Robin’s understanding of MailChimp and his marketing background make him an ideal person to help small businesses navigate the software and understand how to use it for their business, and this has been reflected in the feedback for the courses.

Anne Dawson

Manager, Southern Entrepreneurs

As a team, we decided to venture into customer journeys – Chimp Answers helped us to understand in more depth how they work and how effective they can be. They raised some very good points for us to consider which gave us plenty of food for thought. 

We’ve been really impressed with the ongoing support Chimp Answers has been providing us.

Jolanda Konarska

Digital Marketing, Snap On

Challenge Us!

If you want to get to grips with Mailchimp, whether it’s setting it up, reviving it or just keeping it ticking over, don’t be shy, give us a call to discuss our training options.

Does Remote Mailchimp Training Actually Work?

We’ve done extensive training via Zoom/Skype with clients all around the world… here’s what some of them had to say.

A one hour session over Skype really helped me get my head around what I should be doing with MailChimp. Robin knows MailChimp, but he knows Marketing too, which meant every nugget was based on how to develop my business using email, not purely on the technical aspects of MailChimp

Wayne Trice

Owner, Magic in a Trice

Meeting with Robin was beyond amazing. I went in expecting to get help with some tech issues and instead I got a foundational overview of where to begin with email marketing.

I was 5 steps ahead and he took me back 5 steps so I can build from the foundation up.

I'm so grateful to have jumped into this meeting and I'm so excited to start my email marketing journey with his help and guidance along the way!

Liz Gareri

Owner, The Organic Moment Photography

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Robin was extremely helpful, making everything really simple and yet highly effective. Our business is functioning better down to the advice Robin gave us.

Jenna Hynd

Owner, Aveling Adventure

Definitely has tons of value.

I was able to make immediate changes to my website with landing pages and pop-ups that have assisted in my acquiring more names & email addresses in my database.

Liz Tommasino

Owner, It's All in the Details, LLC.

The 121 training session was the best investment ever!

Our two main issues were resolved and implemented in no time: how to have individuals sign up from our web page and send sent out an automatic welcome email. Recording of the session was instrumental and most helpful and thanks for your follow-up emails to make sure we are on track.

Sonya Querido

Patricia Belda Family Constellation

Challenge Us!

If you want to get to grips with Mailchimp, whether it’s setting it up, reviving it or just keeping it ticking over, don’t be shy, give us a call to discuss our training options.

Is an In-Person 121 Mailchimp Training Session worth it?

We love doing 121 training sessions on Mailchimp… they are, hands down, the best way to get your Mailchimp working for your business… and our clients would agree!

Robin popped round for a day's intensive private session to help me move my Mail Chimp from an ad hoc messy thing into a finely honed precision machine that I may be able to sell on to team mates.

We worked really well together, got the outline worked out and structure in place. Robin has assisted with a few bits when I got stuck working on my own. Highly delighted with the results. Thanks Robin!

Dave Goodman

Owner, Clever Little Pig

Robin knows his stuff on emails and marketing… he got me moving in the right direction quickly and accelerated my knowledge

Ash Taylor

Business Owner, The Implementation Coach

Where it is natural that any delegate to a Mailchimp course wants to be able to send an email, Robin's approach is far more strategic and really challenges you to think about the best approach to manage your email list, how data reaches your mailchimp list, and then moves forward as to what emails are to be sent to this list and then how to craft that mail. Such an approach goes well beyond expectations.

Andrew Nash

Owner, Sussex Promotions

It was great to deal with someone who not only understood the Mailchimp side of things but who also was in tune with what I wanted to achieve and who was on the same wavelength as me with regards to the needs of my business.

Angela Croall

Owner, Angels Locks

I thought the whole session was excellent. We covered more than I thought we would and Robin took time to understand my business, my capabilities and what I wanted to achieve. He made it easy for me to follow and the practical run throughs were brilliant. I really did learn something that will be valuable to my business.

Amanda Rees

Owner, Bumpalicious Maternity

We started working with Robin to understand whether we could build a complete Marketing System combining MailChimp and our existing CRM system.  As a car retailer, effective and prompt communication is essential, and understanding where people are in the buying process is very important in the messages we send out.  Robin’s understanding and knowledge of MailChimp was essential in knowing what could be achieved with the systems, which is much more than we originally thought possible, and his marketing knowledge helped us develop a very clear and effective marketing system.  Our first marketing emails went out and generated the sale of 2 cars, which is a massive payback on the investment and proof that the system works.  If you’re not sure about whether MailChimp can deliver for your business, have a chat with Robin, we did and it’s paid off brilliantly.

Emma Crosby

Marketing Manager, Creation Flooring

Challenge Us!

If you want to get to grips with Mailchimp, whether it’s setting it up, reviving it or just keeping it ticking over, don’t be shy, give us a call to discuss our training options.

Wondering where to start?… A Basic Mailchimp Workshop may be perfect

We love running workshops, especially helping those who haven’t really started to get moving with Mailchimp… and we know our attendees love the sessions too!

I had registered for a Mailchimp account a year ago and done nothing with it as I didn’t know where to start and this course has given me enough knowledge to start taking my email campaigns seriously.
Theresa Charlton

Business Owner, T Associates Limited

If like me, you know about these tools but are wary of using them, or believe they're too complicated, you MUST go on a workshop with Robin. He will guide you and lead you by the hand to the point where, like me, you are chomping at the bit to do more! He uses real live examples, not theory and is an expert in his field

Rick Comber

Owner, Black Sheep

Robins' presentation over 6 hours was full of energy, facts, practical help and advice, points on legality, pitfalls to avoid, set up and use of mailchimp services, importing databases, time-saving tips, and hints on using mailchimp as part of an integrated marketing system. During the session we got chance to import and sort a database, work out a campaign email, design and send them to the contacts we wanted to engage. Anyone who is thinking about email marketing, but doesn't know where to start would really benefit from this course. Thank you for your invaluable help Robin,

Chris Atkins

Owner, Honey Blossom Farm

Robin is very personable and as he does not rattle through the training and is clear in his messages, there is little danger of leaving you confused!

Melinda McDougall

Owner, Purple Swan Limited

The training was great, I'm so glad I booked, while it seems simple enough to set-up there are so many features that aren't obvious that Robin has opened my eyes too. Very excited with the potential!!

Andrew Nash

Managing Director, Sussex Promotions

Robin was an enthusiastic and knowledgeable trainer. He explained the power of Mailchimp and how to implement it in clear language.

Simon Merrett

Owner, AMZ

Robin’s Kickstart MailChimp course was exactly what I needed – while it was very hands on and enabled me to get my MailChimp account set up properly and send an e-mail, he also explained the importance of the bigger picture of marketing and where e-mail marketing fits into that, what MailChimp can and can’t do and what the terminology means. This has been hugely helpful in making the process easy to understand and helping get straight to all the useful, need to know stuff, rather than me spending hours trying to work it out and not getting very far. A great investment in time and money, thank you.

Judith Massey

Owner, The People House HR

Robin delivered an amazing course on how to use Mailchimp Effectively. I attended expecting to hear things I already knew. Thankfully, I could not have been more wrong. Robin was extremely well prepared for the session and has a great rapport with the group. He got right into the important things that i and I'm sure many others missed when setting up their accounts. He was more than happy to divert from the course content to ensure that he answered any questions that were thrown at him. I am hoping to implement as much as possible that I have learnt from him. I just wish I could listen to his wisdom every day. I would definitely recommend that if you have the opportunity to listen to Robin, you should grab it with both hands.

Damian McGill

Partner, Pauley Business Services

Robin taught me how to use MailChimp in an excellent training day yesterday. His approach is very relaxed and friendly and he shows tremendous amounts of patience to ensure the group fully understands the content. Having no knowledge of MailChimp before the session, I have come away fully confident that I can now use it! This is all down to Robin's excellent training! Thank you!

Jennifer Abdou

Partner, Mojen Projects

Challenge Us!

If you want to get to grips with Mailchimp, whether it’s setting it up, reviving it or just keeping it ticking over, don’t be shy, give us a call to discuss our training options.

Want to take the next step?… Maybe an Advanced Workshop is a good one?

Once you’ve got to grips with Mailchimp, the next step to get your knowledge growing is an advanced workshop. Here’s what attendees thought of the session.

Robin is a man of his word. He promised an in depth hands on course and he delivered. Packed full of actionable detail its just the thing if you want to run automated campaigns using Mailchimp.

John Orr

Owner, Costume Hire Direct

I have used MailChimp for many years, but have always been conscious I'm not making the most of a lot of functionality. I found the Advanced Course hugely helpful. It was very well paced and there was lots of great content.

If you're already a MailChimp user, this training really takes you to the next level. It shows you what is possible, so you'll have all the tools, and it is just your imagination that hinders you!

I'd be very happy to recommend Robin and this course.

Nicky Parker

Owner, Bang Consulting

If you are using MailChimp to simply send emails you are missing a trick, so I highly recommend attending Advanced MailChimp Training, Robin will show you how to take your email marketing to the next level. Chances are your competitors are not doing this, so you should be!

Nicola MacDonald

Owner, Attractive Marketing

The advanced mailchimp course is fantastic! From the pre-course materials right through to the after support - it'll be one of the most productive ways to spend a day away from your business!

The course takes you through the complications of mailchimp step by step and Robin is extremely patient in ensuring that every one understands each step before moving on.

A great day, I couldn't recommend it enough!

Charlotte Quatrine

Graduate Marketing Executive, The Office Genie

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