Get a Mailchimp Medical

Email marketing is very easy to start, with tools like Mailchimp designed to make it simple to get the ball rolling. However, once you’ve been doing things for a while, how do you know that you’re actually doing it the right way?

We’ve reviewed hundreds of Mailchimp Accounts, and combined with over 25 years of marketing experience, know what works when it comes to Mailchimp and email marketing – and through a comprehensive Mailchimp Medical, we can advise exactly what’s going on with your account, both the good and the bad, giving you a clear checklist of how to make things better and improve the way you do Mailchimp.


Three things to know…

If you’re considering getting a Mailchimp Medical for your business, here are answers to the top 3 questions we get asked about this service, to help you understand how it can help your business.

Do I need to share my Mailchimp password?

We use our agency account to connect into your Mailchimp account so you don’t need to share passwords. You can also easily remove our access once completed.

What do I actually get?

We review all your account looking at how you capture and use data, and how you use campaigs and automations. We put this into a Google Sheet and highlight the key things we noticed in each area with recommended actions.

Why should i get a medical?

When you’re using Mailchimp, you only know how you use it, you don’t know if you’re doing it right or not. Because we see all types of Mailchimp accounts, we can identify what works and what doesn’t, and then relate it back to your situation.

How do I know if I’m doing Mailchimp right?

There’s no doubt that Mailchimp is a brilliant tool for email marketing. Over the last 20 years, it’s developed and grown and is used by millions around the world to handle all of their email marketing activities.

Unfortunately, because Mailchimp is very much “all things to all people”, it’s hard to know the best way to use it for business. Their help section is extremely comprehensive, but much like a buffet, sometimes the choice of what to look at can be overwhelming.

What’s the best way to grow an account? Is there a best practice for segmenting? Should I use Tags or Groups? What do I do with unsubscribes? How do I know that I’m doing things the right way?

Sometimes, it’s really hard to know where to look and what to focus on, and even then, Mailchimp only tells you how to do something, not what’s the right way to do it.

That’s where our Mailchimp Medical comes into the equation.

Chimp Answers have spent years reviewing hundreds of Mailchimp Accounts, understanding what works and what doesn’t – and thus the best way for businesses to set up Mailchimp for success.

Coupled with over 25 years experience in marketing, we can combine the best email marketing advice with an intimate knowledge of how to run a successful Mailchimp account to help guide you along the right path.

The Mailchimp Medical is our way of understanding where you are on the path and helping you understand what you can do to improve things. Each medical is a completely bespoke analysis of your account, identifying all the things that you’re doing and finding the gaps, the issues and the opportunities.

You get a detailed analysis of your account, with clear recommendations of how to make it better – which you can carry out yourself, or use our skills to handle things for you.

If you feel like you’re in the dark about what you’re doing on Mailchimp and whether it’s the right way… then get a Mailchimp Medical and get clarity so you can turn Mailchimp into the high performance email marketing machine that it can be.

Robin popped round for a day's intensive private session to help me move my Mail Chimp from an ad hoc messy thing into a finely honed precision machine that I may be able to sell on to team mates.

We worked really well together, got the outline worked out and structure in place. Robin has assisted with a few bits when I got stuck working on my own. Highly delighted with the results. Thanks Robin!

Dave Goodman

Owner, Clever Little Pig

If like me, you know about these tools but are wary of using them, or believe they're too complicated, you MUST go on a workshop with Robin. He will guide you and lead you by the hand to the point where, like me, you are chomping at the bit to do more! He uses real live examples, not theory and is an expert in his field

Rick Comber

Owner, Black Sheep

Fancy a bit of DIY?

If you’re thinking of doing this yourself, these articles might help…

MailChimp Planning – Concluding Thoughts

This is the last of a 5 part series on MailChimp planning. You can read the first post here, and then about sending, storage and capture. Alternatively, you can get a download of all 5 posts as a easily readable pdf by clicking Here. The Cheshire Cat had it right......

MailChimp Planning: Capture – How to get the data…

  This is the 4th of a 5 part series on MailChimp planning. You can read the first post here, and then about sending, storage and the conclusion. Alternatively, you can get a download of all 5 posts as a easily readable pdf by clicking Here. Capture Hopefully,...

MailChimp Planning: Storage – Where to put everything

This is the 3rd of a 5 part series on MailChimp planning. You can read the first post here, and then about sending, capture and the conclusion. Alternatively, you can get a download of all 5 posts as a easily readable pdf by clicking Here. Any good system needs fuel...

Why Choose Chimp Answers?


We're Approved Mailchimp Pro Partners, so you can be assured we know our stuff



This is not about vanity, this is about results. Our projects deliver every time


We've glowing reviews and feedback from all of our clients on their experience.

How it works

If you want to get a professional set of eyes on your Mailchimp account, organising a Medical couldn’t be easier.  Answer a few key questions to we understand your initial account set up, and then we can give you a price to complete your medical. Then, once you’ve confirmed, we request access to your account via our agency set up (so there’s no sharing of account passwords, one of our ‘pet hates’), and then get into the detail.

Once completed we send it over to you highlighting specifics and providing the full detail within a Google Sheet so it’s easy to share – and you can decide how you want to proceed – either through our involvement or sorting things out yourself.

Pricing & Timing Guidelines

The cost of a medical is very much down to the complexity of your account.  We review each individual audience and so if you operate with more than one then it increases the time and information required.

To give a guide, a basic Mailchimp medical with a single audience for a ‘typical’ Mailchimp account costs around $300 (£225), and this can rise up to $600 (£450). They usually take 7-10 days to complete.


"...they do what they say they're going to do in a timely and jargon free way"

We originally used Chimp Answers to replace an old email system which was costing us a lot of money.  We wanted to ensure GDPR compliance and also clean our mailing list but struggled to get the opt out/in process working properly ourselves so were happy to hand it over to the experts.

We slashed our mailing list by 90% but increased our open rates from 15-20% to 40-50% and improved our click through rate as well.

Chimp Answers are cost effective, fun to work with and their experience goes beyond the technicalities of Mailchimp and into the depths of how and why to engage with your target market.  It's saved us time and money in the long run.

Alix Reeves

Marketing Manager, Hotel Chain

Book A Discovery Call Today

If you’re looking for a way to understand where your Mailchimp Account can be improved, then a Mailchimp Medical will definitely tick the boxes.  Why not book a discovery call to see whether it’s right for your business and account?

Just use the booking form opposite to book the call and we’ll get under your Mailchimp Account’s skin before you know it!

Not based in the UK? read this…

Chimp Answers are based in the United Kingdom, but we help Mailchimp users all around the world. To avoid any confusion or disappointment, please make sure you adjust the time zone setting to your own time zone before making the appointment. This ensures the appointment is valid and we can get straight into things…

Any Questions?

We've tried to cover every base regarding Mailchimp optimisation, but if we've missed something or you want to know more before taking the next step, why not get in touch.

If your actively considering working with us in some capacity, why not book a chat with us.  Just click here to get started.

If you just want to fire us a quick email about this option, then use this form and we'll do our best to get back to you as soon as we can.


Need help with something else?

Combining Audiences

“I’ve got too many audiences”

Combine your audiences to reduce cost and complexity (and your stress levels!)

Audience Cleansing

“My audience is full of zombies”

Cutting your database’s dead weight to improve your deliverability and save you money

Account Management

Account Management“Can you run my account for me?”

Managing and maintaing your account so it’s always running at it’s peak efficiency

A Full Email Marketing System

“I need a complete system”

Starting anew or working with an existing account to build a complete working email marketing system